Please read the following terms and conditions of My Secret Lingerie Store's Online Service Agreement carefully. By accessing the information on My Secret Lingerie Store's site you confirm that you understand, accept and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions you may not access My Secret Lingerie Store's site. All references to My Secret Lingerie Store in this agreement shall include the www.MySecretLingerieStore.com web site, MSTS, Inc. and its directors, officers, employees, consultants, shareholders, agents and attorneys as applicable. Access to MySecretLingerieStore.com is restricted to individuals 18 years of age and older.

Product Orders and Returns

Product Return Policies:  ^ Back To Top

For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. We will credit or exchange for DEFECTIVE items only (minus the cost of shipping and handling and subject to a 30% restocking fee). Please return the items in their original packaging within 15 days. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period. For returns details, click HERE.

Before you return any item, please contact our Customer Service Department at 1-407-835-5907 M-F 10am-6pm EST or e-mail CustomerService@MySecretLingerieStore.com. For returns details, click HERE. In your return package please include:
- The packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or an exchange for another item.
Please allow up to 3 weeks to receive your replacement or refund. We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you have been and will be happy with our services.

Inventory information  ^ Back To Top

We do not keep all merchandise in inventory, in our warehouses. We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, your credit card will not be charged until the merchandise is shipped to you. Please note: Any items not in stock when you place your order will be shipped immediately when received from the manufacturer at no additional cost.

Back-orders (Out-Of-Stock Items)  ^ Back To Top

Back-ordered merchandise includes items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by e-mail and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by e-mail. If for any reason we determine that a back-ordered item will no longer be available at all, we will notify you immediately by e-mail, cancel the item from your order and delete the item from our catalog. If payment was made by check or money order, your credit will be placed in your MySecretLingerieStore account and will be automatically applied to your next order.

How do I cancel my order?      ^ Back To Top
For all order cancellations, please e-mail CustomerService@MySecretLingerieStore.com or call us at 407-835-5907 9am-5pm E.S.T. Monday through Saturday (Eastern Standard Time U.S.)

Customs and Import Duties Information  ^ Back To Top

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; MySecretLingerieStore has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service or any country.

Customer Care  ^ Back To Top

MySecretLingerieStore will make every effort to respond to your customer care, feedback and order information as quickly as possible. Please submit any requests e-mailing CustomerService@MySecretLingerieStore.com. If you prefer, you can also call us 407-835-5907 or send us mail at MySecretLingerieStore, P.O. Box 541159, Orlando, FL 32854-1159, USA.

Privacy Policy

Information Collection and Use  ^ Back To Top

MySecretLingerieStore is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MySecretLingerieStore collects information from our users at several different points on our Web site. See our Privacy Policy by clicking HERE.

Order  ^ Back To Top

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Log Files  ^ Back To Top

We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed MySecretLingerieStore.com. The data is used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing  ^ Back To Top

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. We may, from time to time, partner with other parties to provide specific services that are of value to our users. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We inform our users through our Privacy Policy page to be aware that if they voluntarily choose to disclose any personally identifiable information about themselves, that might increase their chance of receiving unsolicited e-mails from others.

Legal Disclaimer  ^ Back To Top

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Links  ^ Back To Top

This Web site may contain links to other sites. Please be aware that MySecretLingerieStore is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact Us  ^ Back To Top

We use e-mail links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

Surveys and Contests  ^ Back To Top

From time to time, our site requests information from users by surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as ZIP code and age). Contact information will be used to notify the winners and award prizes. By law, we are required to post the names of contest winners; please be aware of this prior to entering into any of our contests. Survey information will be used for purposes of monitoring or improving the use of this site and the users' satisfaction.

Security  ^ Back To Top

This Web site takes every precaution to protect our users' information. When users submit sensitive information through the web site, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of MySecretLingerieStore, unless required to do so by law. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes "locked," as opposed to "unlocked," which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Notification of Changes  ^ Back To Top

If we change our privacy policy, we will post those changes on our Privacy Policy page that can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Discreet Product Shipping and Customer Billing  ^ Back To Top

To further ensure your privacy, all of MySecretLingerieStore's products are delivered in plain boxes, which list MSTS, Inc. as the return address. Moreover, on your credit card balance statements, all charges to your account by MySecretLingerieStore are also listed as MSTS, Inc.

Legal Terms

Copyright  ^ Back To Top

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of MySecretLingerieStore or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of MySecretLingerieStore and protected by U.S. and international copyright laws. All software used on this site is the property of MySecretLingerieStore or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Trademarks  ^ Back To Top

MySecretLingerieStore, and other MySecretLingerieStore graphics, logos, and service names are trademarks of MSTS, Inc., d/b/a MySecretLingerieStore. MySecretLingerieStore's trademarks may not be used in connection with any product or service that is not MySecretLingerieStore's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits MySecretLingerieStore. All other trademarks not owned by MSTS, Inc., d/b/a MySecretLingerieStore or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MySecretLingerieStore or its affiliates.

Use of site  ^ Back To Top

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by MySecretLingerieStore. MySecretLingerieStore and its' affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if MySecretLingerieStore believes that customer conduct violates applicable law or is harmful to the interests of MySecretLingerieStore and its affiliates.

Custodian of record  ^ Back To Top

All persons who appear in any visual depiction contained at MySecretLingerieStore.com were eighteen years of age or older at the time of the creation of such depictions. The records required by Section 2257 of Title 18 of the United States Code with respect to visual depictions of actual sexually explicit conduct are kept by the custodian of records, MSTS, Inc. d/b/a MySecretLingerieStore.com, who can be reached at Info@MySecretLingerieStore.com and has a business address of P.O. Box 541159, Orlando, FL 32854-1159 USA, except with regard to visual depictions of actual sexually explicit conduct made before July 3, 1995, which are exempt from the requirements set forth in 18 U.S.C. 2257 and 28 C.F.R. 75.

Reviews, comments, stories  ^ Back To Top

MySecretLingerieStore enables its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant MySecretLingerieStore and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to MySecretLingerieStore, you expressly state that you grant MySecretLingerieStore and its affiliates and sub licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to MySecretLingerieStore site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any Rights, including, but not limited to, moral Rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on MySecretLingerieStore site retains any and all Rights that may exist in such content.

Copyright complaints  ^ Back To Top

MySecretLingerieStore and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us in writing at MySecretLingerieStore, P.O. Box 541159, Orlando, FL 32854-1159 USA.

Risk of loss  ^ Back To Top

All items purchased at MySecretLingerieStore are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.

Disclaimer  ^ Back To Top

THIS SITE IS PROVIDED BY MySecretLingerieStore ON AN "AS IS" BASIS. MySecretLingerieStore MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MySecretLingerieStore DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MySecretLingerieStore WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. You may view or use MySecretLingerieStore subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by MySecretLingerieStore for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by MySecretLingerieStore is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by MySecretLingerieStore. MySecretLingerieStore does not guarantee or warrant that MySecretLingerieStore is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. MySecretLingerieStore does not assume any responsibility for your use of MySecretLingerieStore. The information contained in MySecretLingerieStore may change rapidly. The information contained in MySecretLingerieStore may be out of date, and may contain incorrect or incomplete information, or typographical errors. MySecretLingerieStore DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS, INCLUDING ANY WARRANTIES OF TITLE OR NONINFRINGEMENT OF THIRD PARTIES' RIGHTS, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH MySecretLingerieStore, EXCEPT AS OTHERWISE SPECIFIED BY MySecretLingerieStore. MySecretLingerieStore DOES NOT WARRANT THE ACCURACY, TIMELINESS OR USEFULNESS OF ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH MySecretLingerieStore. MySecretLingerieStore is not liable to anyone for any act or omission taken in reliance upon any information provided by MySecretLingerieStore. You agree to fully defend and indemnify MySecretLingerieStore from any legal action arising out of your illegal uses of MySecretLingerieStore and/or its products or services. MySecretLingerieStore may contain links to Web sites operated by other parties. Other Web sites may provide a hypertext link to MySecretLingerieStore. MySecretLingerieStore is not responsible for the content or performance of those Web sites. MySecretLingerieStore does not operate or control those Web sites, and does not endorse or warrant any information, products or services provided through those Web sites.

Registration and Password  ^ Back To Top

You are responsible for maintaining the confidentiality of your information and password (if one exists). You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify MySecretLingerieStore of any unauthorized use of your registration or password.

Compliance Statement ^ Back To Top

This site contains sexually oriented adult material intended for individuals 18 years of age or older and of legal age to view sexually explicit material as determined by the local and national laws of the region in which you reside. If you are not yet 18 or if you are accessing this site from any country or region where adult material is prohibited by law, You Must click EXIT!

1. All models are over the age of 18.
2. I am an adult, being at least 18/21 (depending on individual local laws regarding access to adult subject matter) years of age.
3. I believe in the principles of the First Amendment which holds that free adults have the right to decide for themselves what they will view or purchase without government interference and consent to viewing adult-oriented material.
4. I have verified that it is legal to view material displayed on this site with my local law enforcement.
5. I will not copy, download and/or redistribute any material found on this site to anyone.
6. I will not hold MSTS, Inc./d/b/a/MySecretLingerieStore, it's officers and employees, liable for any claims, liability, losses, costs, damages, or expenses (including attorney's fees) arising from my use of or participation in this service or the information contained therein.
7. I certify that I am not a city, county, state or official federal law enforcement officer, foreign official, or inspector for the U.S. Postal Service, and I am not entering this site for the purpose of entrapment, or ordering adult material as evidence for the prosecution of, or harassment of any individual or organization.
8. I desire to receive and have not notified the POSTAL SERVICE or any OTHER GOVERNMENTAL AGENCY to intercept sexually explicit material.
9. By entering this site I agree that the material contained herein is not obscene or offensive in any way nor could ever be construed to be so. I also agree that the material presented here is not illegal or considered obscene within in my town, borough, village, community, city, state, province or country.
10. That at no time, will minors be subjected to said material of any kind.
11. I can stop receiving such material at any time by logging off now and not returning.

Register for our E-mail List to be notified when we add new products! We do not sell our lists to anyone! Click here to register: EmailList@MySecretLingerieStore.com

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Discreet Shipping - There will be nothing in or on the package to indicate where it came from or what it contains. Shipments usually leave our warehouse in 2-4 business days. Purchases might be shipped in separate packages. We ship Monday through Friday, excluding holidays. Faster shipping takes effect AFTER your packages leaves our warehouse.
See Specific Colors & Styles Below: