RETURNS/EXCHANGES

*Please note: due to sanitary purposes, there are NO RETURNS on Novelty Items, opened package Panties, Stockings, Body Stockings, Cheeky Shorts, Teddies, Pants, Shorts, G-Strings, Thongs, Undergarments that cover intimate areas of the body.

NO REFUNDS AFTER 45 DAYS FROM PURCHASE DATE.

Shipping is NOT REFUNDABLE.

If you received a damaged product and want to EXCHANGE it for an identical item, WE will pay the shipping.

If you just don't want the product or it didn't fit, YOU pay for return shipping.

If you want to EXCHANGE a product, click below to pay for the return shipping and handling.

We use drop shippers. We don't keep anything in stock. Consequently, each item in your order might need to be returned to a different warehouse. You MUST
e-mail us to let us know you are returning an item, at Info@MySecretLingerieStore.com

Please include your name, address, phone number AND e-mail address in your e-mail. Once we get your returned items and form, we will refund your credit card. However, there can be NO REFUNDS after 45 days from purchase date.